Twitter’s gone transparent! And the numbers are… well, they are.
Today, X released the company’s first transparency report since Elon Musk bought the company, formerly Twitter, in 2022.
Before Musk’s takeover, Twitter would release transparency reports every six months.These largely covered the same ground as the new X report, giving specific numbers for takedowns, government requests for information, and content removals, as well as data about which content was reported and, in some cases, removed for violating policies. The last transparency report available from Twitter covered the second half of 2021 and was 50 pages long. (X’s is a shorter 15 pages, but requests from governments are also listed elsewhere on the company’s website and have been consistently updated to remain in compliance with various government orders.) […]
While some numbers remain seemingly consistent across the reports—reports of abuse and harassment are, somewhat predictably, high—in other areas, there’s a stark difference. For instance, in the 2021 report, accounts reported for hateful content accounted for nearly half of all reports, and 1 million of the 4.3 million accounts actioned. […] In the new X report, the company says it has taken action on only 2,361 accounts for posting hateful content.
But this may be due to the fact that X’s policies have changed since it was Twitter, which Theodora Skeadas, a former member of Twitter’s public policy team who helped put together its Moderation Research Consortium, says might change the way the numbers look in a transparency report. For instance, last year the company changed its policies on hate speech, which previously covered misgendering and deadnaming, and rolled back its rules around Covid-19 misinformation in November of 2022.
“As certain policies have been modified, some content is no longer violative. So if you’re looking at changes in the quality of experience, that might be hard to capture in a transparency report,” she says.
This is what it looks like when the new owner of a public forum fires most of the people responsible for ensuring the safety of said public forum, and cosies up to the far-right shits it had previously correctly banned. Not that we didn’t know things at whatsitsname weren’t worse than they used, but now have some concrete idea of how bad. And the other recent news about Oolong neutering the block function on Twitter doesn’t make the place any more attractive, does it.
